Privacy Policy
This Privacy Policy explains how reel-media (“we”, “us”) collects, uses, and shares information when you use our website and related short-form publishing tools (the “Service”).
1. Who we are
Operator: Isaac Barnes. Contact: isaacbarnes0084@gmail.com.
2. Information we collect
- Account and contact data you provide (for example, an email address when you contact us).
- Platform connection data such as OAuth tokens, channel/account IDs, and publish metadata needed to post to YouTube, Instagram, or TikTok on your behalf.
- Content data such as scripts, captions, media files, and publish logs you generate through the Service.
- Technical data from hosting this website (for example, standard server or CDN logs such as IP address, user agent, and request time), depending on the host’s defaults.
3. How we use information
- Operate, secure, and improve the Service
- Authenticate to third-party platforms and publish content you request
- Respond to support requests and policy questions
- Comply with law and enforce our Terms of Service
4. Sharing
We share information only as needed to run the Service, including with:
- Platform providers (Google/YouTube, Meta/Instagram, TikTok) when you connect accounts or publish
- Hosting/CDN providers that serve this website (currently intended: Vercel)
- Professional advisors or authorities when required by law
We do not sell your personal information.
5. Cookies and analytics
This marketing/legal site is static and does not require account login. We do not run third-party advertising cookies on these pages. Our host may set strictly necessary cookies or collect operational logs. If we add analytics later, we will update this Policy.
6. Retention
We retain content, tokens, and logs only as long as needed for the Service, your instructions, security, and legal obligations. You may ask us to delete data we control by emailing the contact above (platform-side copies may remain under that platform’s policies).
7. Security
We use reasonable technical and organisational measures to protect credentials and content (including keeping secrets out of public repositories). No method of transmission or storage is perfectly secure.
8. International transfers
Hosting and platform providers may process data outside Australia. Where they do, they typically rely on their own safeguards and contractual terms.
9. Your rights
Depending on applicable law (including the Australian Privacy Principles), you may request access to or correction of personal information we hold, or lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Contact us first so we can try to resolve your concern.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes
We may update this Policy by posting a new version on this page with a revised effective date.
12. Contact
Privacy questions: isaacbarnes0084@gmail.com.